Last Updated: July 1, 2026
At Benny’s Car Wash, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our locations, use our services, or join the Benny’s Club membership program. By using our services or providing us with your personal information, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
- Name, address, email address, and phone number
- Vehicle information (make, model, license plate)
- Payment information (credit/debit card details processed securely through our payment processors)
- Benny’s Club membership details and usage history
- Communication preferences
- Information you provide when contacting our customer service team
Benny’s Club Member Information
When you sign up for Benny’s Club, you become part of our loyalty membership program and agree to the following:
Automatic Opt-In to Communications
By enrolling in Benny’s Club, you are automatically opting in to receive marketing and promotional communications from us, including:
- Text messages (SMS/MMS) with exclusive member offers, promotions, and updates
- Emails with membership information, special deals, and news from Benny’s Car Wash
These communications are part of your membership experience and help ensure you never miss a great deal as a valued Benny’s Club member.
How to Unsubscribe
You may opt out of our communications at any time:
- Text messages: Reply STOP to any text message you receive from us
- Emails: Click the “Unsubscribe” link at the bottom of any email
- In person: Visit any Benny’s Car Wash location and speak with a team member
- By phone or email: Contact us using the information provided at the end of this policy
Please note that even if you opt out of marketing communications, you may still receive transactional messages related to your membership account (such as billing updates or account notices).
How We Use Your Information
We use the personal information we collect to:
- Process and manage your Benny’s Club membership
- Provide, improve, and personalize our car wash services
- Send promotional communications and member-exclusive offers (as described above)
- Process payments and maintain accurate billing records
- Respond to your questions, comments, or customer service requests
- Analyze usage trends to improve our services and customer experience
- Comply with applicable laws and regulations
Protection of Your Personal Information
We take the security of your personal information seriously. Benny’s Car Wash implements industry-standard physical, technical, and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure, encrypted transmission of payment and sensitive data
- Restricted access to personal information on a need-to-know basis
- Regular review and updates to our security practices
- Secure storage systems and data handling procedures
While we work hard to protect your information, no security system is completely foolproof. In the unlikely event of a data breach that affects your personal information, we will notify you as required by applicable law.
We Will Never Sell or Share Your Information
Benny’s Car Wash does not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing purposes. Period.
We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, email service providers, SMS platforms) — these partners are contractually required to keep your information confidential and use it only to perform services on our behalf
- Legal Requirements: If required to do so by law, court order, or other legal process, or to protect the rights, property, or safety of Benny’s Car Wash, our customers, or others
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction — we will notify you of any such change
In every case, we take steps to ensure your personal information is handled with care and respect.
Cookies and Online Tracking
If you visit our website, we may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
Children’s Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to certain exceptions)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the Effective Date at the top of this policy. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Benny’s Car Wash
9611-B Airline Hwy
Baton Rouge, LA 70815
Phone: 225-927-7181
Email: [email protected]
Website: www.bennyscarwash.com
Thank you for trusting Benny’s Car Wash with your personal information. We value your business and your privacy.